Accessibility Statement
Commitment to Accessibility
Kappa S.r.l. is committed to ensuring the digital accessibility of its website, https://www.kappa.com, for people with disabilities. We are continuously working to improve the user experience for all users by applying the most widely adopted and up-to-date accessibility standards.
Compliance Status
The reference guidelines for the development of the website are the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Level AA. At present, the website is partially compliant with the requirements of these guidelines due to certain temporary technical limitations that we are actively working to resolve.
Known Limitations and Non-Accessible Content
Despite our efforts to ensure accessibility across the entire catalog and all website pages, some temporary exceptions may occur in the following areas:
- Text Alternatives: Some product images or promotional banners may not yet include detailed alternative text (alt text) for screen readers.
- Multimedia Elements: Some demonstration or promotional videos may not include complete subtitles or integrated audio descriptions.
- Color Contrast: In certain graphic combinations within technical sheets or promotional labels (e.g., BLACK FRIDAY, EARLY ACCESS, AVANT-PREMIÈRE, SALE or discount percentages), the contrast between text and background may not meet the optimal required threshold.
- Keyboard Navigation: Some advanced interactive elements, such as complex dropdown menus or cart search filters, may present difficulties when navigated exclusively via keyboard.
Feedback Mechanism and Contact Information
We welcome your comments and feedback regarding the accessibility of our website. If you encounter digital barriers, navigation issues, or need product information in alternative formats, please contact us:
- Email: customer@kappa.com
- Online Form: Through our contact us section.
- Postal Address: BasicNet S.p.A., Largo Maurizio Vitale 1, 10152 Turin, Italy.